January 31, 2019

ESSENTIAL DUTIES AND RESPONSIBILITIES (Duties that occupy a major portion of time and importance in the job)

• Contribute to creation of, and directly manage the production and management of a multi-year national public service campaign that may include TV, radio, outdoor, events, public relations, social media, and other to be defined tactics.

• Collaborate with sector managers and marketing and technology teams to create, distribute, and train on compelling campaign training materials for use throughout PWP networks

• Collaborate with stakeholder partners on coordination of campaign activities amongst partners

• Create campaign production schedules, monitor activity and notify stakeholders of relevant outcomes, fluctuations, and plans

• Participate in the selection process for, and subsequently manage day-to-day relationship with external agency partner(s) • Develop metrics and track integrated campaign effectiveness utilizing internal reporting and system audits and then design and report on program outcomes/ progress to internal and external constituents

• Routinely analyze data and troubleshoot to understand issues and identify solutions; proactively plan for contingencies

• Oversee quality control and ensure approvals are obtained on all appropriate activities

• Prepare and disseminate regular summary reporting for senior management • Perform special projects as assigned QUALIFICATIONS,

KNOWLEDGE SKILL REQUIRED (Minimum education and experience needed to perform the job adequately)

• College degree required; advanced degree preferred

• 6-8 years successful experience in running national consumer multi-channel and multi-stakeholder campaigns (ad/PSA) for national organization

• Excellent verbal, written and visual communications, presentation and motivational skills; polished interpersonal and influencing skills

• Highly innovative, entrepreneurial and collaborative

• Creative from an idea perspective, with an eye for design and an understanding of the power of storytelling; an understanding and proven experience engaging with and motivating Americans

• Self-motivated and self-managing & Excellent attention to detail

• Organized and process-oriented

• Ability to deliver high quality work, quickly, in a dynamic organization under time pressure

• Demonstrated success in creating real impact within a networked, crossorganizational environment

• Excellent analytical skills and mathematical skills

• Commitment to climate and environmental solutions and Patience With Patients mission

• Knowledge of and proficiency with Apple operating systems, Microsoft Office Suite, Google Docs, Smart Sheet, social media, and CRM systems

February 01, 2019

Patient Advocate Job Duties:

• Presents the hospital's patient rights philosophy to patients by visiting with them; introducing them to the patient right's brochure; confirming their understanding of who to contact with questions or concerns.

• Prevents complaints by counseling with supervisors and managers who see a problem developing; offering suggestions to resolve potential complaints; modifying practices that cause repeated complaints.

• Documents complaints by listening to patient and patient family complaints; documenting details; determining what resolution is sought.

• Resolves complaints by listening to patients and their families; directing them to a physician or supervisor; helping them present facts to the hospital representative; developing acceptable resolutions; following-up on outcomes.

• Alerts legal department and administrator by documenting unresolved complaints and potential legal actions.

• Maintains patient and family confidence by keeping complaint information confidential.

• Improves quality results by studying, evaluating, and re-designing patient complaint processes; implementing changes.

• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.

• Enhances patient advocacy and hospital reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Patient Advocate Skills and Qualifications:

Persuasion, Verbal Communication, Health Promotion and Maintenance, FDA Health Regulations, Building Relationships, Resolving Conflict, Coordination, Listening, Legal Compliance, Organization, Integrity

**We also require a one week training class that you must register for which once you are selected

**Patient Advocates must pass Level 2 Background Check

February 01, 2019

Become a volunteer today and help our organization make an impact in our community. PWP Volunteers help with event production, donation follow up, organization operations and more. If you have what it takes to lend you time to our great cause. Email us today at patiencewithpatients@gmail.com or adebisimoss.pwp@gmail.com

October 04, 2018

The Executive Assistant is responsible for providing professional administrative support to ensure PWP offices operate in an organized, efficient and professional manner. The Executive Assistant provides the necessary leadership skills to work effectively with management, staff, donors and trustees to accomplish the strategic goals of the foundation.Click Apply Now and send us your resume